Circle of Life—Capitalizing on Visitor Loyalty
From the provider:
Are you an attraction or a nonprofit? How you answer that not-so-simple question has a profound impact on how you approach everything from business decisions to how you view your relationship with visitors. While all that existential dust settles, we will look at the factors at play in turning casual visitors into die-hard fans. To gain and maintain loyal supporters, "knowing thy self" is important for arts and cultural organizations.