In-Take Counselor with Crime Victim Center of Erie County, Inc.
SUMMARY: Conduct initial screening process of clients. Respond to hotline calls and hospital cases during regular business hours. Provide crisis intervention, supportive counseling, information, referral, and accompaniment to victims of crime and their significant others throughout Erie County. Part of “On-Call Crisis Intervention” phone service rotation.
1. Assess personal, social, medical and emotional issues of victims and significant others during initial screening appointment.
2. Maintain a small caseload. Develop and implement treatment plans that adhere to agency guidelines.
3. Provide crisis intervention, individual, and group supportive counseling under supervision of the Director of Clinical Services.
4. Respond to hospital cases during business hours.
5. Participate on interdisciplinary teams and in interagency coordination as needed to implement and develop treatment plan.
6. Provide court preparation and accompaniment as needed.
7. Assist in the referral process for those clients whose needs exceed agency clinical guidelines.
8. Review client progress on-going and formally every ninety days.
9. Maintain accurate, thorough, and timely clinical documentation.
10. Establish and maintain effective working relationships with clients, co-workers, other agencies, and general public.
11. Participate in conferences, in-services, training, seminars, team and staff meetings.
12. React productively to change and handle other tasks as assigned.
13. Other duties as assigned.
1. Flexibility in hours of work.
2. Able to drive and travel. Provide copy of valid driver’s license and proof of automobile insurance.
3. Act 33 and 34 Clearances, FBI background check and fingerprint clearance.
4. Successful completion of minimum of seventy hours training in victimization issues.
5. Able to lift up to 50 lbs. safely and easily.
6. Must share in on-call rotation evenings, weekends, and holidays.
1. Minimum of Master’s Degree from accredited college or university in human services field.
2. Able to withstand emotional stress.
3. Flexible, able to tolerate many situations and personalities.
4. Able to respond effectively to the most sensitive inquiries and complaints.
5. Able to read and interpret professional books, journals, reports, documents.
6. Able to effectively present information one-to-one and to groups.
7. Able to write routine reports and correspondence in clear, concise fashion.
8. Able to create/develop programs for presentations to individuals and groups.
9. Able to apply common sense understanding to carry out written and oral instructions and solve problems.
10. Able to organize personal area and prioritize tasks effectively.
11. Able to sit for extended periods of time.
12. Possess auditory acuity to listen to people over the telephone and in person.
13. Possess visual acuity to read correspondence, notes, and reports.
14. Able to lift and move up to 50 pounds safely and easily.
This is a full time position at 35 hours per week.
Benefits: paid vacation and sick time off; 401(k); medical, dental, and vision coverage; short-term, long-term, and life insurance.
Please email your resume to Miriam Brisley at Miriam.Brisley@cvcerie.org
Application deadline: 9/30/2019